At Timo’s, we’re committed to providing the best services, products and care to residents across Southern California. In the HVAC industry, this high-quality service doesn’t go unnoticed. For this reason, our company has received both industry recognition and prestigious company awards:
Timo’s is the Desert’s only HVAC company that has earned the coveted Angie’s List Super Service Award for seven years in a row. The Super Service award is given to companies that maintain an “A” customer satisfaction rating with Angie’s List. Angie’s List reviews are commonly thought of as the most qualified because paying members, as opposed to free review websites, write them.
In 2016, Timo’s became the first and only local HVAC company to be awarded the coveted Inc. Magazine “Fastest Growing Company” award. This award is given to the 5,000 fastest-growing private companies in the United States. Timo’s grew at an astonishing 159 percent! In 2018, we made the list a second time, extending that lead even further.
Timo’s is proud to be certified as a Trane Comfort Specialist. A Trane Comfort Specialist represents the highest caliber of Trane dealer. Out of 250 local companies, there are only four Trane Comfort Specialists. Out of those four, Timo’s has earned the top spot six years in a row. In fact, Timo’s is one of the top five Trane Comfort Specialists in all of California.
In 2014, Timo’s became the first company to win the TruComfort Award for all of Southern California. The TruComfort Award is given to the Trane Dealer with the most installed Trane XV systems for the year. Trane’s XV line of equipment represents the absolute latest in technology in the HVAC industry. In 2015, we extended this lead and won a second time, having over 80 XV TruComfort systems installed.
North American Technicians Excellence (NATE) is the industry standard for technician training and certifications. The NATE exam is one of the most difficult in the HVAC industry. In fact, many say it’s harder than the California state licensing exam. At Timo’s, we’re proud to say that we employ a team of NATE-certified technicians and our company as a whole is C3 certified, which is NATE’s highest honor.
Despite our pride in these hard-earned accolades, industry recognition isn’t what defines our company’s success. Our customers’ satisfaction does. We’re proud to say we’ve received over 500+ A-rated online reviews!
A+ Better Business Bureau Rated
Timo’s Air Conditioning & Heating is proud to be A+ rated by the Better Business Bureau. Our Better Business Bureau rating represents our commitment to integrity, service excellence and product quality. When you trust Timo’s Air with your heating and cooling needs, you can expect industry–best support for new system installations, HVAC repairs, home energy evaluations and high-efficiency retrofits.
We’re proud to say that Timo’s has been featured on:
Amazon Home Services
JC Penney Home Services
… And more!
Awards & Achievements
The Reviews Are in!
Word is getting around about our expert service and personalized care.
Technicians arrived on time and did a great job installing a new Lenox furnace. Workers were cordial, well-trained, and prepared for the job. Complete installation took approximately 4.5 hrs. An additional plus was leaving the premise totally clean and hauling away the old furnace and used parts. Very nice, indeed!!! I would not hesitate to call Timo’s for future repairs or purchases. Thanks, guys!
Everyone from Timo’s was highly professional and knowledgeable from Ken the sales rep to Dawn in the office to Mark and Bobby the install team. Gabriel the install supervisor actually came out and helped finish up the job. Ken stopped by several times during the day to make sure all was well and to answer any questions. I give the highest recommendation to Timo’s and their team.
Great customer service, honest business. I purchased a new a/c system from them, they provided competitive pricing but it’s their honest staff that sold me. After having my previous a/c company quote me $2k to fix leak, Timo’s came & fixed it for free. It wasn’t a $2k issue after all. You will be completely satisfied with office staff & service techs.
Fast, within minutes, reply to my online request for an estimate. Scheduled for the next business day. I received a text confirmation and a reminder. Another the morning of and a call when Ken was half an hour away. He arrived on time in a colorful Timo’s vehicle. Ken reviewed and documented my request. He quoted the price and how the work would be performed. He also did further research on my equipment when I asked for other options. The work is scheduled to be performed two days from now. Hopefully I’ll be able to add to my report when completed
Andrew was great. Timo’s came out to service our two heaters. He was quiet, efficient, and thorough. He explained exactly what he was going to do before he did it and then apprised me of the results when he was completed. Would highly recommend Andrew at Timo’s
Had a bit of an issue with my thermostat and Timo’s was able to fit me in on short notice. Both the dispatch operator and the technician were helpful and courteous. The technician was professional and explained the system and the repair. Top notch. Thank you
I’m a out of town Condo owner that rents my unit using a local rental agency. When the person renting had no heat the rental agency sent a AC/Heating company which said I needed a completely new system which would cost $7400!I remembered that I used Timo’s ten years earlier and had a good experience then. I had Timo’s come out and they found the “Thermostat had corrosion so contact was intermittent. After replacing the thermostat & cleaning the heating element the system was back working perfectly! Timo’s honesty, punctuality and courteous technician, along with an office staff that was professional cost me a fair & honest price of $345 vs $7400, including an additional yearly (1 AC & 1Heating Service) with Filter change in the coming year! That’s my Christmas present!!!!
Very knowledgeable technicians.Careful, prompt and so clean!!Had to do a messy job at our home and they protected all my furniture and belongings and also vacuumed after 😊Very polite and fast too- hardly noticed they were there.Highly recommend.
On Friday, we discovered our heater/furnace was malfunctioning. I called Timo’s and they scheduled an appointment for Saturday. Technician Jason diagnosed the problem and made necessary repairs. He was polite, efficient, and explained what needed to be done. Thanks Timo’s!
Andrew was nice and very personable. He worked quickly and efficiently to service my furnace. He explained everything that he had done and what didn’t need to be done. Then he was onto the next job. It was a great experience.
5+ Service- responsive, reasonable, professional and I can’t imagine using anyone else! I had regular service plus installation of an electronic thermostat today and I was very pleased with both aspects of the work.
I have heard great things about this company. Read a few reviews, and decided to call them. They not just met my high expectations but they also exceeded them. From the scheduling process, to getting a text with a picture of technician prior to arrival, and his bio, to the quality of service, wow wow wow! I will not use any other company from now on. Timo’s will be my go to
We returned to the desert to find no A/C and the temperature in the 90’s. Timo’s A/C responded right away and was at our home in an hour. We had an exceptional experience working with everyone and our new heat pump was being installed within 30 hours. Their customer service is what all service providers should strive for.
We found Timo’s by checking review sites after our ac decided to go out 2 months after we closed on our second home here in Palm Springs and 2 days before 8 family members arrived for our first 4th of July and housewarming here in the desert. We were thrilled as you can imagine when they were able to come out almost immediately (in the one teens as you might expect) and get us up and running in a matter of hours. We’ve been loyal customers ever sense and they’ve been stellar service providers for going on 9 years now. We use their annual service plan with their friendly and very necessary reminders for us. This way we never forget to keep our system clean and running smoothly for all seasons. Our technicians have been super courteous, professional, knowledgeable, timely, communicative and efficient. Highly recommend!
Timo’s tech named Andrew was great. Honest, not a crook didn’t try to over sell or say we needed things we didn’t need. Our former service was not honest and no “Comfort”. Timo’s is honest!! Hard to find in the desert. Great work, super honest!! I’m so glad we found them.
Timo’s did an excellent job for maintenance of my furnaces and filters. Oscar was on time, efficient, thorough, and informative. He serviced my units, cleaned everything and made recommendations of what I might need in the future. There was no hard-sell, only things to consider. He explained what he did and why, making sure everything was spotless when he finished. I will see him again in 6 months when he services my air conditioners.
We just replaced an air conditioner and furnace, as well as all our duct work. Chris Dalton from Timo’s Air Conditioning & Heating came out to inspect the equipment and duct work and then explain our options. Chris was thorough and explained each option well. I appreciated his patience and never felt rushed or pressured, and he was helpful in getting our financing worked out. I’d happily recommend Timo’s to anyone. The teams who came to install the equipment and ducts were friendly and professional. People arrived when expected and left things clean. Our house is definitely more comfortable now!
Our neighbors recommended Timo’s when our air conditioner wasn’t quite reaching the number we set the thermostat at. I was surprised when I called and they had an appointment for the very next day! Jason was the tech. He was very nice, quiet and efficient. Diagnosed the issue, gave me some options, and took care of things. My toddler didn’t even wake up from his nap during the visit. I signed up for their twice a year maintenance option.
Called in the late afternoon because our AC was only blowing hot air. The person answering the phone was very courteous and professional, she put me on hold to check how soon a tech would be available. After a very brief hold, she came back on to tell me a tech would be available within the hour. Ten minutes later I got a call from the tech saying he was on his way. Jason was at out door 10 minutes later and promptly diagnosed our issue and repaired it. Amazing service and great people!Thanks!
The installers were knowledgeable and did not dilly-dally when it came to getting the job done. So far everything seems good, I’m getting cool air (so nice). The only negative comment I have is that both the inside wall mount blower and the outside condensing unit were not placed straight. The inside blower looked at an angle, I had the tech correct it (as best as he could). Also, the outdoor condensing unit was installed 1-1/4″ off from front to back. The tech removed the screws holding the unit in place, straightened it to an even distance from the house and replaced the screws. Thank you for getting this job done. You have professional, courteous techs.
I contacted Timo’s on a Thursday about installation of a mini-split in my garage. A representative came to my house the same afternoon to discuss the system and give me a quotation. I accepted later that day via email, and installation was completed the next Monday! The installers were very friendly, knowledgeable, and cleaned up afterward. I like that Timo’s sends me texts and emails saying when they are coming and that they are on the way, etc. I strongly recommend Timo’s!
Timo’s sales (Chris) and installation crew is the best I have ever seen and I have used other companies before. They are dependable and very friendly starting with the office and Installer.Their workmanship is a true 5 stars Company.You can’t go wrong using Timo’s if you need the job done.
Great service. My A/C was out all night, so the next morning, they came out right away. The A/C was serviced fast and my tech was very knowledgeable and kind enough to explain what was needed. Highly recommended!!!!
I was very pleased with the service I received from this company. The tech was great. He was prompt, professional, knowledgeable and honest. The issue I was having with the air conditioning was resolved quickly. Great service.
Great prompt service with a smile! 😁 We’re very impressed not only with their five-star Yelp rating, which was one of the decision-making points in choosing Timo’s, but also with the fast, efficient, and very friendly service that we received. Tracy, the office manager, was on-point in handling our urgent need to resolve our AC outage, and Oscar the technician showed up promptly and quickly fixed AC unit. I would certainly use Timo’s again and HIGHLY recommend them to anyone looking for the best AC service in the desert. Thanks!👏
Consummate professionals. Knowledgeable, fast and reasonably priced for top tier equipment. Made suggestions to improve the system that made a huge difference. No other company that gave me bids even came close to mentioning anything like this. Highly recommended!
Outstanding service! Prompt courteous and friendly staff. Everyone who I came in contact with was very helpful knowledgeable and competent. A very pleasant group of people to deal with. I highly recommend them!
First, let me say that this was my first time working with Timo’s so there is no other history with them. The sales rep and engineer who came out to the house was very thorough, informative, and helpful in assessing my needs. Once I had decided to go with them and signed the contract we were able to schedule the work very quickly. The guys who came to do the installation were friendly, courteous, and spent the day getting the job done without wasting any time. I spoke with five different well known companies getting my proposals and feel very confident that I made the right choice.
If you’re looking for an outstanding HVAC company look no further. Timo’s is the best. Our experience with the entire Timo’s team was stellar. They were honest & trustworthy which is rare these days. The sales consultant & services manager and the installers were all a pleasure to deal with as was the receptionist who coordinated the install for us. When a slight problem occurred with the install the service manager stepped in and handle the situation with efficiency and calm. The outcome for us was really positive. We are so pleased with our new heat pump & air handler. Whatever your heating & cooling needs are I truly believe Timo’s team has the best solution & product out there, they can work with every budget & they have competent installers who do a clean job!
We’ve trusted no one else for the last 5 years and have NOT been disappointed with Timo’s yet. We had a new AC and furnace system installed this week. From Marcus, our service person, to Tom and Jack, our installers, the professionalism can’t be compared. Perfect system and they cleaned up after so you wouldn’t know they were here. They also gave us temporary portable units, so we were comfortable in between. Excellent!
I got a next-day appointment (not an emergency). The technicians came on time and fixed the problem quickly for a fair price. I appreciate the company’s technology for communication with the customer. No vague windows of time. They even sent me a picture and bio of the tech before he came to the house.
Andrew did a fine job repairing my a/c and worked until after dark (9:30 pm) to complete the job. He explained what caused the problem and what he needed to do to fix it. I really appreciate his knowledge and courtesy. Timo’s Air Conditioning & Heating is the best.
The staff at Timo’s are very professional and efficient. We called on a Saturday and said the issue could wait until Monday, but within a few minutes a technician called back and said he would be right over. He diagnosed the problem and provided a suggested repair, asking if we wanted to proceed and did an excellent job making the repair in a timely and cost-effective manner. Will definitely use Timo’s again.
Got a text yesterday to schedule my maintenance, perfect timing too, they were able to get me in on one of the days off, the technician called before arriving and was on time. Even put the shoe covers on before entering my house. Took care of the maintenance no problems of course since it’s only 6 months old. Changed the filters and he was off. So far I couldn’t be happier with this company.
Excellent customer service. Technicians arrived on time, were friendly, courteous and knowledgeable. Timo’s installed a Nest Thermostat and found that the mother board on our furnace was damaged. Part was ordered and installed the next day and all is well. I would highly recommended this business to anyone.
Great customer service. Chris the representative that came to our home was very knowledgeable. Technicians were efficient and worked diligently to finish the job on time. We had four different quotes and decided on Timo not because they were the cheapest but because they provided the service and follow-thorough we wanted for our investment.
Timo’s came highly recommended to me and I will pass that same high recommendation along. They have replaced six A/C – heating systems in my neighborhood. We’ve all been very pleased with their professionalism and efficiency. They were very careful about keeping things clean and not causing any damage. Mark and his crew were personable and pleasant to deal with. I wouldn’t hesitate to refer my friends to Timo’s.
This was our first experience with Timo’s. Eddie was excellent and provided knowledge we needed for both the heating and air services we will need. This was not explained when I called corporate but Eddie did a great job of explaining they will need to come back just before summer to service the A/C. We had a very good experience because of Eddie and look forward to him returning to service the A/C part of our unit just before June.David P.